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Hold service providers more accountable to their contractual obligations with meaningful SLA components and remedies. Security Research Center Drive transformation by building the capabilities your organization needs to thrive in the digital age. Modernization Center Modernization research that meets you where you are today and takes you to your future. Our research and advisory service covers hundreds of IT topics across all core roles within the industry. Unified Communications, Collaboration and Call Center tech have never been more important. Discover our engaged community of doers, makers, innovators, and inventors.
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From large-scale digital transformation programs to smaller sandbox business analytics initiatives, we help all transform into a truly data driven organization. …
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