
Senior care innovation is reshaping how providers serve aging residents, with three leading organizations each taking a distinct approach to technology adoption.
Innovation drives change.
Thrive Center’s focus on augmenting staff and resident independence
Sheri Rose, executive director of Thrive Center in Louisville, Kentucky, says the influx of baby boomers demands better connectivity and tech access. “A lot of these technologies augment the senior living workforce staff,” Rose explains. “Independent and assisted living residents desire to maintain their independence for as long as possible, delaying the transition to skilled nursing. Technology helps to monitor the health of residents.”
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Providers are testing smart‑home devices, mobility aids, and safety monitors that detect falls. AI tools are also being piloted to streamline workflows and provide data‑driven insights on staffing and health trends. The overall goal is to improve resident experiences while easing operational pressures.
Asbury Communities builds a data‑rich infrastructure
Asbury Communities has upgraded its IT backbone with Cisco Meraki networking across nine locations. Its subsidiary, ThriveWell Tech, migrated applications from an on‑premises data center to cloud services such. g. Amazon Web Services and Microsoft Azure about five years ago. “Everything we do has data associated with it,” says senior vice president of sales and brand Michelle Curnow. “We don’t have to guess and make mistakes along the way.”
Resident surveys show adult children prioritize safety while prospective seniors value hobbies and purpose. This insight guides Asbury’s marketing and the selection of technologies for its innovation lab, a partnership with the AgeTech Collaborative from AARP. Residents test pre‑market solutions in a model apartment, providing feedback via paper forms or an Apple iPad.
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Recent trials include a speech‑optimizing sound bar, a neurotech headband for sleep, and a wearable ring that controls lights and fans. When the TV‑based AI concierge Joy proved less popular than a phone‑based version, Asbury adjusted the service accordingly. A camera‑plus‑algorithm system, now piloted in two communities, alerts staff on iPhones within 30 seconds of detecting a fall‑risk movement. So far, 98 % of assisted‑living and skilled‑nursing residents have opted in, and rollout to two more sites is planned for September 2026.
Looking ahead, Asbury’s layered strategy suggests that continuous feedback loops and flexible deployment will keep the organization responsive to resident needs, even as technology changes.
Brookdale Senior Living leverages resident‑driven insights
Brookdale Senior Living, operating more than 500 communities, relies heavily on feedback from residents and staff. Vice president of resident and family engagement Sara Terry says the organization’s pilot programs scale only after receiving positive responses. “Technology should enhance residents’ lives, not complicate them,” Terry asserts.
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One recent deployment is a wireless headphone system that improves hearing and focus during group activities. Brookdale also uses an AI‑powered interview platform to capture resident interests and preferences, creating detailed profiles that inform personalized programming. An Innovation Committee comprising clinical, operational, and IT staff reviews each new solution to ensure alignment with the company’s mission.
These providers illustrate varied pathways to senior care innovation: from data‑centric infrastructures and iterative resident testing to resident‑focused profiling. As the sector grapples with workforce shortages and rising expectations, technology will likely remain a key lever for both improving care quality and maintaining operational efficiency.